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Your privacy matters to us.
WizzCommerce is committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard data. This Privacy Policy explains our practices and your rights under global privacy laws.

Last updated: January 2025
  • Who we are
WizzCommerce ("we", "our", "us") develops and operates Shopify applications and related digital services. This Privacy Policy describes how we handle personal information from merchants, partners, and users who interact with our apps, websites, and support channels.
  • What information we collect
We may collect personal information such as store details, account data, billing information, technical analytics, and communication history when you use our apps or websites. We only collect data necessary to provide or improve our services. By using our apps, you consent to our data collection and usage practices.
  • How we use your information
We use your data to operate, maintain, and improve our services, process transactions, provide support, and communicate updates. We also use it to meet legal obligations and Shopify developer requirements.
  • Sharing your information responsibly
We never sell your data. We only share it with trusted service providers and Shopify when required. Third parties follow strict confidentiality and security standards aligned with this policy.
  • Protecting your data
We use encryption, restricted access, and secure servers to safeguard your information. Our security framework is regularly reviewed to comply with Shopify and GDPR standards.
  • Where your data is processed
Your data may be processed in multiple countries, including the United States. WizzCommerce ensures international transfers meet data protection requirements using Standard Contractual Clauses and equivalent safeguards.
  • How long we keep your information
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.
  • Your choices and control
Depending on your location, you may have rights to access, correct, delete, or restrict your personal information. You can also withdraw consent or request data portability. To exercise these rights, please contact our Privacy Officer.
  • Links to other websites
We use your data to operate, maintain, and improve our services, process transactions, provide support, and communicate updates. We also use it to meet legal obligations and Shopify developer requirements.
  • Policy updates
We use your data to operate, maintain, and improve our services, process transactions, provide support, and communicate updates. We also use it to meet legal obligations and Shopify developer requirements.
  • Contact our Privacy Officer
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:
  • Links to other websites
We may update this Privacy Policy periodically to reflect changes in our services or applicable laws. Updates will be posted here with a new "last updated" date.
Email
[email protected]
Address
F9, CIC tower, No. 2 Nguyen Thi Due street, Hanoi, Vietnam
No. 2 Ngo Quyen Street
Hoan Kiem, Hanoi, Vietnam
We will respond to all verified requests within a reasonable timeframe.

Data Protection and Privacy Rights

WizzCommerce takes data protection seriously and complies with international privacy regulations including GDPR and CCPA. Our commitment to protecting personal information extends across all our Shopify applications and digital services. We believe transparency in data handling builds trust with merchants and partners. This privacy policy outlines our comprehensive approach to collecting, processing, storing, and safeguarding personal data. Every Shopify merchant using WizzCommerce apps can rest assured that their store data, customer information, and business details are handled with the highest security standards. We regularly review and update our privacy practices to ensure ongoing compliance with evolving data protection laws and Shopify's developer requirements.

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